DALLAS AREA AGENCY ON AGING
Help for Older Adults & Caregivers
The Dallas Area Agency on Aging coordinates a comprehensive, integrated service access system. The Dallas Area Agency on Aging Care Managers work to ensure easy access to services provided to and for Dallas County older adults and their caregivers. The following services are currently provided by Dallas Area Agency on Aging.
Information, Referral and Assistance
The Aging Information Office is a quick response service specifically designed to specially assist older adults with the most up-to-date, local, regional, and national information and available resources for their needs.
Care Coordination
This program works to assist older adult clients with difficult or multiple problems. Services include:
- Minor Home Repair
- Chore Services
- Personal Assistance
- Health Maintenance
- Income Support
Family Caregiver Support
This program provides a multi-faceted system of support services for family caregivers and grandparents raising grandchildren or older individuals who are relative caregivers. The intent is to ease the emotional, physical, and financial strain of caregiving. Services include:
- Respite Care
- Minor Home Repair
- Chore Services
- Income Support
- Health Maintenance
To reach the Aging Information Office and for questions and assistance regarding Care Coordination and Family Caregiver Services, please call toll-free 1 (888) 223-9509 or email impact@ccadvance.org. Hours of operation are Monday-Friday from 8:30 am to 5:00 pm.
Benefits Counseling Program
The Dallas Area Agency on Aging Benefits Counseling Program is a part of the Health Information, Counseling and Advocacy Program, (HICAP). The mission of HICAP is to educate and assist older adults 60+ years of age and Medicare-eligible individuals, their families and caregivers through objective outreach, counseling and training to make informed health insurance decisions that optimize access to care and benefits.
Information Benefits Counseling Provides
- Medicare Basics
- Medicare Plans
- Other Health Insurance Benefits
- Long Term Care Options
- Legal Assistance - Appeals, Power of Attorney, Advance Directives
How Can the Benefits Counseling Program Help You?
The Benefits Counselors are specialists trained in Medicare eligibility, benefits and options, and health insurance. They provide objective and free assistance so older adults can make informed choices about their benefits. They also provide community outreach, application assistance and information and referral services.
How Do I Contact the Benefits Counseling Program?
Call 214-871-5065 to speak to a Benefits Counselor for telephone counseling or to make an appointment.
Other Referrals or Resources
- Medicare www.medicare.gov / 1-800-633-4227
- Social Security www.ssa.gov / 1-800-772-1213
- Legal Hotline for Older Texans www.tlsc.org/legalhotline / 1-800-622-2520
OLDER ADULT RESOURCES
Looking For Local Resources
To get started, click any of the resources below.
transportation services
Many older adults and people with disabilities find it hard to travel to work, doctors appointments, or to visit friends. At MyRide Dallas, we want you to stay mobile and continue living a full, rich life.
Let MyRide Dallas connect you to the transportation options you need and keep moving around town.
Download a copy of the Get A Ride HERE
Give us a call! 972-855-8084
